At L'Intemporel, we are pleased to offer free shipping worldwide on all orders. Please note that customs duties and taxes are not included in the purchase price and are the responsibility of the customer.
Shipping & Delivery Times
- Orders are processed and shipped within 3-5 business days.
- Delivery times vary depending on your location and the shipping carrier.
Order Tracking
Every order is shipped with tracking information. You can find your tracking number in the confirmation email sent after your purchase. Use this number to track the status of your shipment through the carrier's website.
Lost or Misdelivered Orders
If your order is lost or delivered to the wrong address, we recommend contacting the postal service directly to file a claim. We are not responsible for lost orders unless the postal service takes full accountability. Unfortunately, we do not offer refunds for lost shipments unless the carrier admits fault.
Customs and Duties
Please be aware that customs fees, duties, and taxes are not included in your checkout price. These charges vary by country and are the sole responsibility of the customer.
We appreciate your understanding and cooperation in ensuring a smooth shipping experience.